6 Helpful Tips for When Your Flight Is Cancelled
Flight cancellations happen quite often than you think, and it’s an unfortunate reality for many travellers. Whether caused by bad weather, technical issues, or airline operations, a cancelled flight can throw off your travel plans and stress you out in the process. However, knowing how to handle the situation can relieve you and even lead to compensation. Here are six essential tips for dealing with flight cancellations, including how to claim compensation when applicable.
1. Stay Calm and Assess the Situation
The first thing to do when your flight is canceled is to stay calm, as panicking will only add to your stress. Then, you can assess the situation. Look for any immediate updates from the airline through announcements, emails, or the airline’s app. This will help you determine your next best steps, including the possibility of rebooking on the next available flight.
2. Know Your Rights Regarding Compensation
When a flight is cancelled, airlines are legally obligated to assist passengers. Under EU Regulation 261/2004, if your flight was cancelled within 14 days of departure, and the airline is responsible for the cancellation, you could be entitled to cancelled flight compensation. The amount of compensation depends on the distance of the flight and the delay at your final destination, ranging from €250 to €600. You are also entitled to care, including meals, drinks, and accommodations if necessary.
3. Request a Refund or Alternative Flight
If your flight is cancelled, the airline is required to either offer you a full refund or an alternative flight. If you choose the latter, they must rebook you on the next available flight at no extra charge. Keep in mind that if the next flight is at least one night away, the airline should provide accommodation and transportation.
4. Keep All Documentation and Receipts
To claim flight cancellation compensation, you’ll need to keep all relevant documentation. This includes your boarding pass, flight tickets, any written communication from the airline regarding the cancellation, and receipts for additional expenses like meals or hotel stays. All these can support your compensation claim.
5. Use a Claims Service for Flight Cancellation Compensation
Claiming flight cancellation compensation can sometimes be a tedious and time-consuming process. If you’re facing difficulty obtaining compensation or if the airline refuses to pay, consider using a trusted legal tech service like Skycop or simply hire an attorney to take it up and make the process easier.
6. Stay Informed and Flexible
Sometimes, cancellations happen due to factors outside the airline’s control, such as extreme weather or strikes. While these extraordinary circumstances might prevent you from receiving compensation, the airline is still required to assist you. Stay informed by checking the airline’s app or website regularly for updates, and keep your contact details up to date with them.
Bottom Line
Flight cancellations can be frustrating, but understanding your rights and knowing how to respond can help you navigate the situation effectively. These tips will ensure you’re treated fairly by the airline and that you get what you’re owed.
