Frequently Asked Questions
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Mandate & Purpose
How much is shipping? Where do you ship?
How does a subscription work?
When will I receive my first mailing?
How often do your mailings come?
How do I purchase a gift subscription?
I am giving a gift subscription, how will they know it’s from me?
What currencies do you accept?
When am I billed?
What happens if I cancel?
Are there extra fees or charges?
Problems & Solutions
Artist & Prints
Mandate & Purpose
Papirmass is an Art Subscription! Every month we mail our members 5 items:
1. An Art Print of varying size.
2. An Artist Interview, with tips on living a creative life.
3. A Mini Print, to share with friends or add to your gallery wall.
4. An Inspiring Quote, designed to motivate you.
5. A Creative Activity, to make some space in your life for artsy fun.
All of this is shipped in a beautiful rigid mailer. See our past prints.
You have great taste, but lack time and resources. Maybe you love art, but just aren’t sure where to start?
Let us do the heavy lifting: we’ll fill your home with art for a fraction of the cost of a single original artwork.
We all know someone bursting with creativity. Let them know you’ve noticed how original they are!
Announce your gift with one of our Free Greeting Cards.
Pah • purr • mass
A play on the Danish word for ‘pulp’, Papirmass is an ode to the paper we print on and our preferred place in the trenches of popular culture.
Papirmass has been artist-run from the start! Founded by artists Kirsten McCrea and JP King, we work with a small team of creative individuals in Toronto who strongly believe that art is for everyone.
We started Papirmass to share our passion for art and design with people around the world, sending the art that inspires us right to your door.
We ship WORLDWIDE and shipping is FREE.
After subscribing, your shipping address will be added to our next mailing list, and you will start receiving a monthly art print in the mail.
The deadline to get on the list is the last day of the month at midnight PST.
After you select your Gift Subscription, we will email the recipient at the date and time of your choosing to welcome them to Papirmass and deliver your personal message!
• Start by entering your email address and billing information.
• On the gift details page, add the name and email address of the recipient.
• Select 'Send immediately' if you want us to email the gift recipient as soon as your order is complete. Or, select 'send on a specific date and time' to delay your message.
• Complete payment! A confirmation email will be sent to the email address you provided, and an email will be sent to the gift recipient on the day and time you specified.
• The subscription will start when it is activated by the recipient.
We will email your gift recipient on the day and time you specified at checkout. The email includes your name and personal note, as well as information on the duration of their subscription (but not the cost!).
You can also announce your gift in real life with one of our Free Greeting Cards.
Both our cards and the email briefly explain how Papirmass works and what they can expect over the coming months.
Like a magazine, we ship once per month. Our editions are mailed on the 7th of every month.
Your prints should arrive within two weeks (North America), or one month (International) of our shipping date.
You will receive a package from us once per month.
Papirmass subscriptions are available in USD, as well as in CAD for residents of Canada.
To provide you with uninterrupted service, Papirmass offers a renewing subscription service. You will be billed on the same calendar day every cycle, but can opt not to renew at any time.
Gift subscriptions do not auto renew.
Nope! Shipping is FREE and there are no extra handling fees.
Please note that sales tax is charged to residents of Canada, and that processing fees through your bank or credit card may apply, as per the terms of your account.
Problems & Solutions
Login to your Customer Account with the email address used at the time of purchase.
Select 'Billing & Shipping Address'. Select the address to edit, add your new information, and click 'Update'.
Your change of address must be received by the last day of the month at midnight PST to be updated for our next mailing. Issues missed due to failure to submit a change of address request cannot be replaced.
If you ever miss an issue please contact us, and we will happily work with you to find a solution.
We make every effort to protect your prints from damage, but sometimes overzealous letter-carriers conspire against us. Fear not! If a print has arrived in less than optimal condition, we will happily replace it. Simply contact us to begin the conversation.
As an additional precaution, you can affix a note to your mailbox requesting that your letter-carrier not fold oversized mail.
You have total control over your subscription and can opt not to renew at any time.
• Login to your Customer Account with the email address used at the time of purchase.
• Click on the white box with your subscription details.
• Select Cancel Subscription.
• Click Confirm Cancellation.
Please note that we do not offer refunds on subscriptions. If you would like to forward the remainder of your subscription to someone else, simply log in to your Customer Account to update the shipping address.
Artist & Prints
With each print we offer a range of display suggestions to get the ball rolling.
We are fans of the simple frame: either black, white, or birch, because those frames let the artwork do the talking, and go with most decor.
Here is a great tutorial on how to frame your own art.
Other display options include using magnets on a metal surface, clothes pins along a string, or simply leaning a print in a favourite nook. Follow us on Instagram to see more.
At this time, prints are for members only and cannot be purchased individually. Part of the excitement of Papirmass is knowing that you are part of a special art club and that only other members will get the same curated selection of contemporary culture as you.
Papirmass is curated by JP King and Kirsten McCrea. Annual submissions are juried by our entire staff.
Papirmass is our opportunity to share the creative talent that excites us with a wider audience! As practicing artists, we have our eye on the pulse of contemporary culture. We take enormous pleasure in introducing our subscribers to the many hidden gems we have found in all corners of the globe.
Interested artists can submit their work through our open call for Submissions.
Yes, all of our artists are paid for the use of their work. As professional artists ourselves, we understand how hard it can be to hustle in today’s economy, and believe in paying everyone a fair rate!
All of our prints are made with love in Toronto, Canada.